Customer Center
Here you will find useful information and general terms and conditions for the purchase, return and warranty complaints on ALFA products. In addition, we share our best tips and advice for the maintenance of ALFA shoes and boots.
Here you will find useful information and general terms and conditions for the purchase, return and warranty complaints on ALFA products. In addition, we share our best tips and advice for the maintenance of ALFA shoes and boots.
Terms and conditions
Here you will find information about the conditions that apply to purchases at alfaoutdoor.com
Shipping
Free express delivery for all orders over 350€. Read more about our shipping policy
Returns
We offer a 30-day right of exchange and return on items purchased in our online store.
Warranty Returns
Information about the warranty on ALFA's products and how to report a faulty product.
Repair
Has the shoes been damaged? Check out some simple repairs you can do yourself or book service of your Impact A/P/S GTX shoes here.
Care instructions
Proper care contributes to maintaining the looks, durability and high quality of your boots. Here, you will find care instructions for different types of outer materials.
Privacy Policy
Alfa Sko AS collects, processes and analyzes data about usage, traffic and events on our websites; alfa.no, alfaoutdoor.se and alfaoutdoor.com. By visiting and using these sites, you agree to the terms set forth below.
ALFA Shoe Academy
Are you unsure which model or type of shoe best suits your use? Check out ALFA's shoe school. Here we give you some of our expert tips when choosing shoes and how to take the best care of them so that you get many nice trips together.
Contact customer center
If you do not find the answer to your question, you are welcome to contact us.
Are you unsure which model or type of shoe best suits your use? Check out ALFA's Shoe Academy. Here we give you some of our expert tips when choosing shoes and how to take care of them so that you get many pleasant trips together.
Pay with Credit card, Klarna or Apple Pay. We'll send the shoes within 1-2 working days. And if they do not fit or appeal to you, you can easily exchange or send them back in 30 days free of charge.